Key Responsibilities
Database & Data Management: SQL Server: Ability to manage, migrate, and update SQL databases, including creating relationships, indexes, keys, and handling backend data operations.
Microsoft Access: Understand legacy Access databases, front-end forms, and back-end updates; ability to migrate Access data to SQL/modern platforms.
Data Integration / APIs: Experience connecting multiple systems via APIs, automated data feeds.
Data Cleaning & Transformation: Handling large datasets, removing duplicates, normalizing data, integrating data across multiple systems.
Business Intelligence & Reporting
Dashboards, KPIs, automated reports, filtering, slicers, drillthrough, and using service accounts/gateways.
TIC (Toad Intelligence Central): Experience building scheduled and parameterized reports.
Excel / Advanced Excel: PivotTables, formulas, macros/VBA, connecting to external databases for reporting.
Forms & Data Collection Tools
Microsoft Forms & Canvas / Power Apps: Ability to design interactive forms, collect data from multiple users, handle attachments, and integrate with SQL/Power BI.
Adobe Forms: Optional experience, as replacement for Wufoo.
Process Automation: Experience using Power Automate or equivalent to automate data flows from forms to databases or dashboards.
Analytical & Project Skills
Requirements Gathering & Documentation: Ability to understand user needs, document workflows, create functional specifications.
Business Process Improvement: Identify inefficiencies in manual processes and design automated, streamlined solutions.
Dashboard & Metrics Design: Translate operational needs into actionable KPIs, metrics, and visualizations.
Problem-Solving / Troubleshooting: Debugging slow or failing systems, tracking down data issues across multiple sources.
Communication & Collaboration Skills
Work closely with multiple departments: Operations, Accounting, Properties, TSA, Concessions, CMMS, Airside, IT, and external vendors.
Ability to explain technical solutions in non‑technical language to end‑users.
Coordinate with external consultants and vendors for system implementation.
Security & Compliance Awareness
Understanding of restricted or sensitive data handling (airport security, TSA data)
Additional Desirable Skills
Scripting / Automation: Python, PowerShell, or similar for automating data processes.
Project Management Experience: Experience with Jira/other ticketing systems for tracking implementation tasks.
Change Management / Training: Ability to train staff on new systems and ensure adoption.
Attention to Detail: Managing multiple reports, dashboards, and manual processes without errors.
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