About the Position:
Manage and grow existing customer relationships while identifying new business opportunities. This role requires strong understanding of customer needs, complex sales projects, ability to build and maintain long-term relationships and proven track record of exceeding sales targets.
Key Responsibilities:
* Develop and execute account plans to achieve revenue growth and customer satisfaction goals.
* Build and maintain strong relationships with key decision-makers at existing customer accounts ensuring customer satisfaction and retention.
* Proactively identify and pursue new business opportunities within existing accounts.
* Conduct regular account reviews and provide insightful business reviews to customers.
* Work closely with other departments (including pre-sales, product, legal, and marketing) to support customer success.
Sales and Revenue:
* Achieve and exceed assigned sales quotas and revenue targets.
* Drive client retention renewals upsells and cross-sells.
* Negotiate and close deals effectively.
* Manage the entire sales cycle from lead qualification to contract negotiation and customer onboarding.
* Contribute to the development of sales strategies and best practices.
* Gather market intelligence developments and competitor activities and share insights with the sales team.
Qualifications and Skills:
* Proven track record of success in a sales role preferably in the software industry.
* Experience with long sales cycles request for proposals and public tenders.
* Strong understanding of the software development lifecycle and enterprise IT environments.
* Experience with open source software API management and IAM technologies.
* Excellent communication presentation and interpersonal skills.
* Strong negotiation and closing skills.
* Ability to build and maintain strong customer relationships.
* Strong analytical and problem-solving skills.
* Proficiency in CRM systems and other sales tools.
* Native Portuguese speaker fluent in English oral and written.
* Bachelor's degree or equivalent preferred.
In Addition to a Competitive Compensation Package WSO2 Offers:
* A work culture and environment where we value both hard work AND flexibility.
* A flexible vacation/leave plan that fits your needs.
* Health dental and life insurance for you and your family.
* An opportunity to work with cutting-edge technologies.
* An opportunity for professional growth and development.
* A fully remote position with frequent short travel.
Diversity Drives Innovation:
We believe it's important to foster an environment that values and respects each individual's strengths perspectives and ideas. Doing so not only drives innovation it also ensures that we can create superior experiences for our customers partners and employees worldwide. We value the diversity of our team regardless of race ethnicity religion gender age national origin disability sexual orientation or veteran status and we do not tolerate any form of discrimination.