We are looking for a highly skilled Business Technical Service Analyst to join our team. As part of our growth as a card processor, we need someone with relevant experience in client-facing roles and PL/SQL to establish long-term relationships with clients.
The ideal candidate will have solid experience in Oracle Database and PL/SQL development, as well as previous experience consulting with clients to meet business needs. They should also have experience in requirements gathering, technical design, and technical presentation.
Responsibilities include establishing positive rapport with clients, understanding their business objectives and expectations, and acting as a go-to person on all aspects of services and support. The candidate will also assist in the evaluation process of client business requirements, effort estimation, and guiding clients to utilize standard solutions while maximizing revenue.
Key Responsibilities:
* Establishing positive rapport with clients
* Understanding client business objectives and expectations
* Acting as a go-to person on all aspects of services and support
* Assisting in the evaluation process of client business requirements
* Guiding clients to utilize standard solutions while maximizing revenue
Requirements:
* Relevant experience or degree in Information Technology or related field
* Solid experience in Oracle Database and PL/SQL development
* Previous experience consulting with clients to meet business needs
* Experience in requirements gathering, technical design, and technical presentation
* Advanced English level for speaking, listening, and writing
We offer a range of benefits, including flexibility to work from home, people-centered environment, and contact with teams from different countries.
Benefits:
* Flexibility to work from home
* People-centered environment
* Contact with teams from different countries