About Our Community Role
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As a Community Manager, you will be responsible for leading daily interactions on Reddit, X, and Discord. Your primary goal is to foster a welcoming environment while maintaining community standards.
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Your Responsibilities
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* Lead conversations, reply thoughtfully, and maintain guidelines on our platforms.
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* Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
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* Identify user sentiment trends, gather feedback, and share actionable insights with Product, Support, and Marketing teams.
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* Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
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* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
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* Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
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You'll Be Perfect For This Role If You:
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* Have at least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
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* Possess strong writing and communication skills to engage and nurture active, text-based communities.
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* Have in-depth knowledge of Reddit and Discord moderation tools, bots, and features.
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* Demonstrate empathy, diplomacy, and the ability to foster trust in a community environment.
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* Are organized, proactive, and comfortable working remotely with a startup mindset.
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* Are fluent in English (written & spoken).
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We Offer:
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* A competitive monthly salary.
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* Support to cover your medical or insurance needs.
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* Flexible vacation policy.
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* Opportunity to share directly in our growth through stock options.
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* The freedom to work from anywhere comfortably.
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* Mentorship, autonomy, and direct impact in a high-growth startup.
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