Technical IT Solutions Specialist
We're seeking a highly skilled Technical IT Solutions Specialist to join our team. As a key player in our IT department, you will be responsible for providing analytical services and solutions for various technical issues.
In this role, you will create and maintain system documentation with high attention to detail, develop and deploy Backup and Archiving solutions, facilitate/coordinate technical upgrade and patches, and train and support users in the systems & processes.
To succeed in this position, you will need broad knowledge with Progress OpenEdge, expertise in shell script development, strong analytical skills, and experience with Linux/Unix OS, QAD ERP Application, and network and connectivity protocols.
You will work closely with our team to deliver responsive IT solutions with operational excellence and contribute to the growth and success of our organization. Our ideal candidate will be a trusted partner and strategic differentiator who drives innovation, collaboration, and solutions that help our customers build a better world.
Key Responsibilities:
- Providing analytical services and solutions for various technical issues
- Creating & maintaining system documentation with high attention to detail
- Developing and deploying Backup and Archiving solutions
- Facilitating /Coordinating technical upgrade and patches
- Train and support users in the systems & processes
Requirements:
- Bachelor's degree (preferably in IT areas)
- 3-5 years QAD technical admin experience or equivalent infrastructure experience
- Broad knowledge with Progress OpenEdge
- Broad knowledge in working with Linux/Unix OS
- Strong expertise in shell script development
- Ability to perform analysis using appropriate elicitation techniques
- Pre-Advanced English
- QAD Certified Professional - Foundation Technology and Implementation - EE
- QAD Certified Professional - Foundation Technology and Customization - EE
- Previous ITIL experience (Incident/problem/change management)
- Source Code Version Control system experience
- Knowledge of network and connectivity protocols
What We Offer:
- Opportunity to work with a dynamic team and contribute to the growth and success of our organization
- Chance to develop your skills and expertise in a fast-paced IT environment
- Collaborative and supportive work environment
- Competitive compensation package
How to Apply:
Please submit your information to our Talent Network here.