Job Overview
As a Technical Program Manager/Delivery Manager, you will be responsible for overseeing project delivery across multiple technological tracks. This role ensures projects are completed on time, within scope, and with high customer satisfaction.
Key Responsibilities:
* Lead teams across various technologies, fostering collaboration and productivity.
* Provide regular updates to stakeholders through written reports.
* Conduct meetings with stakeholders to discuss project progress and objectives.
You will work closely with customers to ensure the project scope is well understood and documented. Additional responsibilities include:
* Identifying potential project risks and implementing mitigation strategies.
* Ensuring project teams meet service level agreements and avoid penalties.
* Driving continuous improvement initiatives to enhance project delivery processes.
This role requires exceptional communication, interpersonal, and thought leadership skills to effectively engage with customers, stakeholders, and cross-functional teams.