Salary:
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This is a highly competitive salary package, commensurate with experience.
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About the Role
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We are seeking an experienced Creative Automation Specialist to join our team. This is a full-time position that requires strong design and project management skills, as well as excellent communication and interpersonal skills.
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Key Responsibilities
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* Design high-performance templates that automate and scale creative production across platforms.
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* Create flexible templates built for performance and brand consistency.
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* Partner with internal teams to ensure designs meet both aesthetic and technical needs.
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* Owning the onboarding journey for clients from kick-off to rollout.
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* Lead hands-on platform training (1:1 and group), empowering clients to create and manage their own campaigns.
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* Be a trusted point of contact for questions, support, and adoption guidance throughout the client relationship.
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* Coordinate onboarding and training timelines, manage expectations, and communicate progress clearly with both clients and internal teams.
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* Gather feedback from clients and translate their needs into actionable insights for our product team.
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* Evaluate client satisfaction and make recommendations for process improvements.
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Requirements
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* Familiarity with Figma, Photoshop, InDesign, and/or After Effects.
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* Strong communicator and natural presenter.
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* Tech-savvy and enthusiastic about automation and smart workflows.
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* Great at managing multiple projects and timelines without losing the details.
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* 2+ years of experience in design, client success, or creative operations.
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* A fast learner who's excited to grow with us across the Americas.
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Benefits
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* Remote-first work environment.
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* Flexible work culture with autonomy and support.
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* Young, diverse, and passionate team building the future of creative production.
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* Opportunity to grow your career at the crossroads of design, tech, and client success.
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Why Choose Us
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* Join a fast-growing start-up working with some of the world's top brands and agencies.
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