Technical Documentation Specialist
We are seeking a skilled Technical Documentation Specialist to create, maintain, and optimize documentation that supports cybersecurity operations, compliance, and awareness.
Key Responsibilities:
* Develop and maintain documentation for cybersecurity domains such as Privileged Access Management (PAM), Identity & Access Management (IAM), Threat Detection & Response, Forensics & Incident Handling, and Vulnerability Management.
* Translate complex security concepts into clear, actionable content for technical and non-technical audiences.
* Create SOPs, runbooks, and compliance documentation aligned with standards like NIST, GDPR, HIPAA, and ISO 27001.
* Document security workflows, architecture diagrams, and system configurations.
* Support PRF (Position Request Form) documentation and domain/sub-domain mapping for hiring and onboarding.
Required Skills & Qualifications:
* Bachelor's degree in Technical Communication, Cybersecurity, Information Technology, or related field.
* Experience in technical writing for cybersecurity or IT infrastructure projects.
* Strong understanding of cybersecurity principles, tools, and frameworks.
* Experience with documentation tools (e.g., Confluence, SharePoint, Markdown, MS Word).
* Familiarity with SIEM, PAM, IAM, and endpoint protection platforms.
* Excellent writing, editing, and organizational skills.
* Ability to work independently and manage multiple documentation streams.
Benefits:
* Be part of a purpose-led organization with a global footprint.
* Collaborate with diverse teams across borders.
* Work on cutting-edge technologies in enterprise integration.
* Enjoy career mobility, continuous learning, and a culture of inclusion.