At Metrobi, we're seeking a skilled Delivery Operations Coordinator to support our local courier services. This key role involves collaborating with drivers and shippers via phone and chat to ensure seamless delivery experiences.
About the Role
* The ideal candidate will possess excellent communication skills in English, enabling them to effectively interact with diverse stakeholders.
* Proficiency in Eastern US time zone (EDT) is necessary to align with our operational requirements.
* Previous experience in logistics, call centers, or customer support will be beneficial in delivering high-quality services.
As a Delivery Operations Coordinator, you'll play a crucial role in maintaining the efficiency of our operations. Your ability to work collaboratively and think critically will make you an invaluable asset to our team.