Job Title: Real Estate Planning Specialist
Metrobi, a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S., is seeking an experienced Operations Specialist to monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat.
* Able to work based on the Eastern US time zone (EDT)
* Proficiency in English
Main Responsibilities:
* Monitor ongoing deliveries for timely and efficient completion
* Provide support to delivery drivers and shippers through phone and live chat communication
Requirements:
* Strong experience in logistics, courier operations, call center, or customer support
* Excellent communication and problem-solving skills
* Ability to multitask and prioritize tasks effectively
Key Qualifications:
* High school diploma or equivalent required; degree in logistics, business administration, or related field preferred
* Experience working in a fast-paced environment with multiple priorities
* Proficiency in Microsoft Office and Google Suite
What We Offer:
* Competitive salary and benefits package
* Ongoing training and professional development opportunities
* Collaborative and dynamic work environment