Be a part of the leadership of a IAM Support team for a large financial multinational company
Responsabilities
* Support and improve onboarding/hiring technical processes and services, aligned to security and compliance standards
* Troubleshoot provisioning and access issues across identity, collaboration, and endpoint services
* Monitor onboarding queues and metrics; identify bottlenecks and implement continuous improvements
Requirements:
* 6+ years experience with IT support
* 4+ years’ experience with IAM support
* 4+ years’ experience with ITSM processes: Request Fulfillment, Access Management, Incident, Change (ServiceNow)
* 2+ experience with multinational companies (different timme zones)
ENGLISH – ADVANCED (Professional) or FLUENT (mandatory!!)
Preferred
* 4+ years’ experience with PwerShell (or similar scripting) for automation and reporting