Generative AI Specialist Role
This is a senior-level position that requires in-depth experience in designing and optimizing Microsoft Copilot Studio workflows. The specialist will provide technical expertise to support and scale the organization's use of AI-driven productivity tools, troubleshoot issues, review and refine agents, and ensure compliance with data loss prevention (DLP) policies.
Key Responsibilities:
* Support & Troubleshooting: Resolve Copilot and Power Automate issue resolution, including connectors, permissions, and workflow errors.
* Agent Review & Optimization: Refine agents for efficiency, scalability, and compliance with governance standards.
* User Enablement: Guide employees in safely building and optimizing agents, explaining platform limits and data-handling best practices.
* Architecture Awareness: Apply knowledge of agent architectures, prompt lifecycles, and RAG patterns to improve design quality.
* Governance & COE: Partner with data, security, and compliance teams on DLP alignment and contribute to Power Platform COE monitoring and lifecycle initiatives.
* Documentation & Improvement: Create user guides, document patterns, and propose enhancements based on recurring issues.
Required Skills:
* Proven experience with Microsoft Copilot Studio and Power Automate.
* Ability to design, troubleshoot, and optimize agent workflows and connectors.
* Familiarity with Microsoft 365 ecosystem, DLP policies, and governance controls.
* Strong understanding of agent architectures and prompt-response lifecycles.
* Excellent communication skills and ability to translate technical details for non-technical users.