ServiceNow Expertise Specialist
This role will play a pivotal part in shaping ServiceNow as the core IT platform for the organization. The individual will take hands-on architectural decisions, guide and supervise external partners, and directly contribute to configuration, development, and administration of ServiceNow.
Key Responsibilities:
* Make informed architectural decisions for ServiceNow configuration and development.
* Guide and supervise external partners responsible for ServiceNow development and application management.
* Perform configuration, development, and administration tasks within ServiceNow.
* Collaborate closely with stakeholders to ensure alignment with strategic roadmaps and project scopes.
The ideal candidate will have a strong understanding of ServiceNow best practices, architecture, and integration. They will also possess excellent stakeholder management and interpersonal skills, as well as basic knowledge of project management methodologies.