Business Technical Services Analyst - PL/SQL
We are seeking a highly skilled Business Technical Service Analyst with expertise in client-facing roles and PL/SQL to join our team.
* This role will involve establishing strong relationships with clients, understanding their business objectives and expectations, and providing exceptional support and services.
* The ideal candidate will have experience in evaluating client business requirements, estimating effort, and guiding clients towards utilizing standard solutions while maximizing revenue.
Key Responsibilities:
* Develop and maintain long-term relationships with clients to understand their business needs and provide tailored support.
* Participate in the evaluation process of client business requirements and assist in the development of detailed technical specifications.
* Assist in maintaining knowledge of critical business impact issues from Service Desk and ensure that code releases do not negatively impact client operations.
Requirements:
* Bachelor's degree in Information Technology or related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Advanced English level for speaking, listening, and writing.
What We Offer:
* A flexible work environment that allows for remote work options.
* A people-centered environment that fosters collaboration and innovation.
* The opportunity to work with diverse teams from around the world.
* An attractive policy of salary and benefits.