IT Infrastructure Specialist
We are seeking a highly skilled IT infrastructure specialist to join our team. The successful candidate will be responsible for installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees.
* Install, configure, and maintain computer hardware, software, systems, and networks for all employees, both onsite and remote.
* Serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
Key Responsibilities
* Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
* Support the deployment and integration of new productivity and collaboration tools, including project management (e.g., Teamwork, Jira, Trello), internal tool builders, and AI-driven solutions.
Requirements
* A working level of spoken and written English.
* Proven experience in IT support, systems administration, or a similar role, preferably in a startup or fast-paced environment.
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365).
* Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly.
Benefits
* A comprehensive understanding of endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication (MFA).
* Assist with cloud infrastructure management, data backup, and disaster recovery planning.
* Collaborate with leadership to evaluate and implement new tools that enhance productivity and security.
Our Work Environment
* We have a flexible work environment from 9 am to 5 pm MST.