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Client success manager

Esteio
beBeeAccount
Anunciada dia 4 outubro
Descrição

We are seeking an Account Manager to manage client communication, prioritize tasks effectively, and ensure all communication is professional, timely, and aligned with industry standards.

The ideal candidate will have a minimum of 2 years of experience in account management or similar roles, proficiency in tools like Microsoft Office and Google Docs, and strong organizational and communication skills.

Key responsibilities include building and maintaining strong relationships with clients, communicating client needs clearly to the design and development teams, monitoring project progress, and proactively resolving issues.

* Clients feel valued, heard, and confident that their projects are progressing smoothly.
* Projects are delivered on time without unnecessary delays.
* You are proactive and respond promptly to client inquiries and team requests.

A competitive hourly salary and a part-time schedule of 25-30 hours per week are offered.

About the Role:

This role is crucial for ensuring client satisfaction and successful project delivery. The Account Manager will serve as the primary contact for our clients, managing their needs and ensuring seamless communication between them and our design/development team.

Responsibilities:

1. Client Communication: Manage client communication, respond promptly to inquiries, and ensure all communication is professional and timely.
2. Project Management: Monitor project progress, identify potential issues, and proactively resolve them to ensure timely delivery.
3. Relationship Building: Build and maintain strong relationships with clients, communicate their needs clearly to the design and development teams, and ensure seamless collaboration.

Requirements:

* Minimum 2 years of experience in account management or similar roles.
* Proficiency in tools like Microsoft Office and Google Docs.
* Strong organizational and communication skills.

Benefits:

A competitive hourly salary and a part-time schedule of 25-30 hours per week are offered.

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