Key Responsibilities
* Provide technical assistance and spot issues related to Video Delivery on Various Platform apps
* Analyse root cause and fix service tickets as per standard operating procedures
* Build Custom Python Scripts to simulate app Launch Login and Playback Behavior
* Triage Complex issues across the various applications responsible for Video Delivery
* Setup Dashboards and Configure Alerts to Monitor the Health of the Ecosystem
Technical Requirements
* Video delivery expertise
* Technical assistance skills
* Issue spotting ability
* Root cause analysis skills
* Service ticket resolution skills
* Python scripting skills
* App simulation expertise
* Playback behavior understanding
* Issue triaging skills
* Dashbaord setup and Alert configuration
About this Role
We are seeking a highly skilled Video Engineer to join our team. As a Video Engineer, you will be responsible for providing technical assistance and troubleshooting issues related to video delivery on various platform apps.
In this role, you will work closely with our development team to build custom Python scripts to simulate app launch, login, and playback behavior. You will also be responsible for analysing root causes and fixing service tickets as per standard operating procedures.
You will have the opportunity to work on complex issues across various applications responsible for video delivery and setup dashboards and configure alerts to monitor the health of the ecosystem.
This is an exciting opportunity for a skilled Video Engineer to make a real impact in our organisation.