Key Account Management is a vital role in the hospitality industry, requiring strong relationships with clients and a deep understanding of their needs.
This position involves defining goals, managing client portfolios, and executing market expansion plans. The ideal candidate will be customer-oriented, have excellent negotiation skills, and possess advanced English language proficiency.
The day-to-day activities of this role include building strong business relationships with hotels, optimizing inventory and rates, negotiating contracts, analyzing demand data, advising on marketing and sales strategies, and identifying new business opportunities.
To excel in this position, you should have at least 2-3 years of experience in tourism or a related field, customer orientation, negotiation skills, and advanced level of English.
We are looking for a professional who can shine in this challenging role and contribute to the success of our organization.
Responsibilities:
* Develop and maintain strong relationships with key clients
* Optimize hotel inventory and rates to maximize competitiveness
* Negotiate contracts to ensure the highest conversion rates
* Analyze demand data to inform marketing and sales strategies
* Provide expert advice on online marketing and direct sales
* Identify new business opportunities to drive growth and expansion
Requirements:
* Minimum 2-3 years of experience in tourism or a related field
* Education in tourism or a related field
* Customer orientation
* Negotiation skills
* Advanced level of English