Program Delivery Lead
Drive project success by overseeing delivery for key customers across multiple technological tracks.
* Elevate the efficiency of projects by ensuring timely, within-scope, and budget-friendly completion.
* Strengthen collaboration with customer stakeholders to guarantee project scope is thoroughly understood and documented.
* Anticipate and effectively mitigate risks that could impact project outcomes.
Key Responsibilities:
* Act as a central point of contact for customers, adeptly understanding their needs and managing expectations.
* Establish and track performance metrics for team members through KRAs and KPIs.
* Support the identification and acquisition of necessary resources for various tracks, ensuring timely signing of SOWs and invoice clearance.