Salesforce Health Cloud Specialist
As a Salesforce Health Cloud Specialist, you will be responsible for providing functional and technical support for this cloud-based platform.
The ideal candidate will have a strong understanding of healthcare workflows and patient engagement processes, as well as experience with data analysis and visualization tools such as Tableau, Looker, or Power BI.
You will work closely with cross-functional teams to design, test, and implement solutions that improve healthcare operations and outcomes. This will involve analyzing business processes, identifying opportunities for improvement, and developing user stories, system requirements, and functional specifications.
In addition to your technical expertise, you will also provide training and documentation for end-users and stakeholders, ensuring data integrity and compliance with healthcare regulations such as HIPAA.
* Main Responsibilities:
* Provide functional and technical support for Salesforce Health Cloud
* Analyze business processes and identify opportunities for improvement
* Develop user stories, system requirements, and functional specifications
* Configure Salesforce Health Cloud components
* Create and maintain reports, dashboards, and data visualizations
* Ensure data integrity and compliance with healthcare regulations
Required Skills and Qualifications:
* 3+ years of experience as a Salesforce Business Analyst, Functional Analyst, or similar role
* 1+ years of hands-on experience with Salesforce Health Cloud
* Strong understanding of healthcare workflows and patient engagement processes
* Ability to gather, document, and prioritize business and technical requirements
* Excellent communication and interpersonal skills
* 3-5 years of SQL experience for extracting, transforming, and analyzing patient and operational data
* Proficiency in data visualization tools (e.g., Tableau, Looker, Power BI)
Benefits:
* Contractor position with payment in USD
* Training and certifications
* 100% work from home + internet subsidy
* 100% English environment