Professional with more than 3 years of experience;Focus on ITOM module solutions, implementing tool functionalities to support customer processes;Define and implement external system integrations with the ServiceNow platform;Experience in developing pattern extensions for Discovery and Service Mapping for infrastructure and network elements;Experience in error analysis and managing Discovery and Service Mapping logs;Experience in setting CMDB and Data Manager health indicators;Experience in implementing network device discovery;Knowledge of solution and middleware architecture, such as WebLogic, Tomcat, Apache, Websphere, Jboss, and other technologies;Experience in configuring MID Servers for Discovery and Service Mapping;Desirable: knowledge in configuring connectors and rules for Event Management;Experience in error analysis within event management;Desirable: knowledge of asset lifecycle solutions and management;Ability to collaborate with platform experts and process managers to define best practices for utilizing ServiceNow platform functionalities;Desirable: ServiceNow CIS Certification in Discovery, Service Mapping, and/or Event Management;Our #wiproites have:100% Life InsuranceAnnual bonus (PLR)Access to two training platforms: WiLearn with 10,000+ coursesDiscounts for purchases and courses through our partner network#IReferToRefer (Wiplinks) - every contributor earns a bonus for referring a new employee to #WiproRecognition program for tenure: certificates and points in the “Winner Circle” programYoga, Pilates, and Meditation classesOnline Nutritionist Program to promote healthy eating habits and nutritional planningLectures and workshops on health, well-being, career development, and leadership
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