Position : digital Customer Engagement Manager (dCEM)Remote : YesDuration: : 4 to 6 months plusDistribution Effort : 5/Days per week (remote)Project Role : Project ManagerNo of Positions: 4 positionShort description : dCEMMUST HAVE skillsTechnical Skills- Strong knowledge of IT Service Management, SAP Basis and SAP Applications- Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers- Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.- Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics- Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solutionSoft SkillsProficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.G. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.