Job Title: Enterprise IT Infrastructure Specialist
This role is ideal for a highly motivated and experienced IT professional looking to join a dynamic team of experts in designing, implementing, and supporting complex enterprise-level IT systems.
About the Role:
* Key Responsibilities:
* Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.
Skill Requirements:
* Technical Skills:
* 3–4 years of Systems Engineering experience in enterprise or managed service environments.
* 3–4 years of hands-on experience with Microsoft 365.
* Strong background in Intune and mobile device management.
* Proficiency with MFA and/or Single Sign-On solutions.
* Solid understanding of Windows Server and desktop operating systems.
* Proven ability to develop and maintain detailed systems documentation.
* Familiarity with change management, product lifecycles, and client service best practices.
Benefits:
* Remote Work:
* This is a fully remote position, on a B2B contract basis.