Job Summary
We are seeking an expert Video Engineer to join our team. The ideal candidate will possess a strong background in video delivery, technical assistance, and issue spotting.
* Provide technical assistance and resolve issues related to video delivery on various platform apps.
* Analyze root cause and fix service tickets as per standard operating procedures.
* Build custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across various applications responsible for video delivery.
* Set up dashboards and configure alerts to monitor the health of the ecosystem.
Key Responsibilities:
The successful candidate will be responsible for:
* Technical assistance and issue resolution
* Root cause analysis and service ticket fixing
* Python scripting and app simulation
* Issue triaging and dashboard setup
Requirements:
To be considered for this role, you must have:
* A strong background in video delivery and technical assistance
* Excellent problem-solving skills and ability to analyze root cause
* Proficiency in Python scripting and experience with app simulation
* Ability to work effectively in a team environment
About Us
We are a dynamic organization dedicated to delivering high-quality video content to our users. We offer a range of benefits to our employees, including competitive salaries, comprehensive health insurance, and opportunities for professional growth and development.