Location: Bend, Oregon
Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.
This role comes with amazing perks & benefits because we want our employees to Work Where You Play
* Free employee season pass and free or discounted dependent(s) season pass
* Free and discounted friends & family day passes
* Free transportation to & from Bend, Sunriver, and La Pine
* Discounts across the resort (food & beverage, retail, rentals, lessons & more)
* Employee housing program
* 401k with up to 5% company match & immediate vesting
* Discounted onsite daycare
* Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
* Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts
Position Summary
Work on a team to prepare for and facilitate special events at the Nordic Center. Examples of Nordic events include races, tours, community events, and evening experiences. Prepare the event venue to the required event standards, ensuring successful event execution and guest safety. During the event, this position will require exceptional customer service and guest interaction and may even require special assignments such as tour guide, instructor, timer, trails maintenance, and crowd control, as well as active Nordic skiing, snowshoeing, and snowmobiling.
Essential Functions/Major Responsibilities
* Assist with event or race set-up duties.
* Work closely with Nordic Manager, Race Director, Nordic Patrollers, and Events Staff to operate effectively as a team.
* Perform duties as needed and assigned during events, including crowd control, ticket checking, course monitor, aid station management, tour guide, activity instructor, etc.
* Serve as an ambassador of the Nordic Center while on duty, by greeting guests, providing helpful information and directions, and having friendly conversations.
* Work outdoors in winter and spring mountain conditions for prolonged periods of time.
* Use snowmobile drag and track setting equipment to groom and compact snow for a consistent snow surface product during events and as required for daily Nordic ski operations.
* Use snowshoes to prep snowshoe trails for events as needed.
* Follow all safety protocols.
* Work early morning and evening shifts as required for specific events.
Secondary Function
Perform pass enforcement duties at the gate, at all trail access points, and on the trails.
Assist the indoor lodge staff with ticket, rental, and retail sales during busy times or to provide relief breaks.
Job Scope
Planning and execution of successful Nordic Center events, in conjunction with Nordic staff, Events staff, and outside vendors. Duties include event set-up, management, and clean-up, all while providing friendly customer service and positive guest experiences.
Interpersonal Contacts
Nordic Staff, Events Staff, Nordic Pro and NSP Patrollers, Race Organizations and associated volunteers, & Grooming Staff.
Specific Job Skills
* License/Certifications: Current and Valid Driver's License.
* Technical: Experience with snowmobiles, knowledge, and proficiency in Nordic skiing.
* Physical Capabilities: Ability to adapt to a changing environment at any given moment. Working for extended periods in harsh winter weather. Frequent shoveling, lifting, pushing, and pulling. Snowshoeing through deep and heavy snow conditions.
* Additional: Experience in front-line guest service/ effective communication skills.
Education/Related Experience
* Minimum education required: Read and Write Clearly
* Minimum time in related position: Experience preferred but not required.
Physical Demands
* The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Such accommodations require an interactive discussion with the Human Resources Department before such accommodations can be made.
* Every position at Mt. Bachelor requires the ability to shovel snow and walk on steep and uneven surfaces.
Current Hiring Rate: $16/hr
Minimum Age Requirement: 18+
Come Work Where You Play
Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.