AtIG Networks(telecommunications), we work in a global, multicultural, remote-first environment. We're looking for anTSC Internbased inCuritiba (Brazil)to join ourOperations teamand help deliver high-quality connectivity solutions. Key responsibilities Technical Solutions:Support solution architects throughout different project stages, contributing to technical definitions and basic solution designs for clients. Incident Management:Assist in triaging and tracking service failure tickets, ensuring organized and timely support. Ticketing Operations:Support the opening, updating, and monitoring of technical tickets within internal systems. Monitoring & Maintenance:Assist in system and alarm monitoring, as well as coordinating maintenance windows. Provider Coordination:Support the engagement and follow-up of service providers and field technicians. Project Documentation:Contribute to organizing records, maintaining technical documentation, and updating project information in internal systems.We're looking for someone with High enthusiasm, dynamism, strong communication, and a positive team-player attitude. Basic technical knowledge in networks and Cisco/Juniper technologies. Intermediate to Advanced English to collaborate in a global setting (mandatory). A pro-growth mindset, eager to learn and take the first steps in the tech industry.Education Students in Engineering (Electrical, Telecommunications), Networking, Systems Analysis, Computer Science, or similar.Work model & commitment Hybrid(mostly remote, with office space available inCuritiba) Part-time:6 hours/day Internship salary:R$ 1.696,00 Meal voucher + Transportation voucher Birthday day off + gift Wellness, engagement & recognition programs Learning & development opportunitiesIf you're excited to learn in an international environment and create real impact through Operations, we'd love to meet you!Apply via LinkedIn or send your CV to nmedeiros@ignetworks.com with subject: "TSC Intern BR".