Job Overview
As a Sr. Customer Success Analyst, you will work closely with customers to troubleshoot complex requests and ensure timely service.
This role involves combining technical expertise, analytical thinking, and customer-focused mindset to deliver high-quality solutions.
* Key Responsibilities
* Use developer tools to analyze web applications and identify JavaScript or API failures.
* Perform API testing and validation using tools like Postman or cURL.
Requirements
1. Technical Skills:
o Knowledge of Chrome Developer Tools (Inspector)
o Experience with API testing and validation
2. Soft Skills:
o Excellent communication and problem-solving skills
o Able to work independently and as part of a team