BYD AUTO DO BRASIL LTDA AV HENRY FORD, 2000, POLO INDUSTRIAL CAMAÇARI, 42.816-260, BAHIA Responsibilities: 1.International IT Support: Responsible for troubleshooting hardware and software issues of desktop systems, including computers, laptops, Mac computers, and other devices. 2.Peripheral Maintenance: Maintain peripheral devices such as printers and scanners to ensure their proper functioning. 3.Network Troubleshooting: Handle desktop-level network issues to ensure network connectivity. 4.Meeting Support: Responsible for the daily inspection and maintenance of audio-visual equipment in meeting rooms to support the smooth conduct of international meetings. 5.English Service: Provide English desktop service support to meet the special needs of international business departments. 6.System Optimization and Upgrade: Conduct system performance analysis and optimization based on business requirements, and regularly upgrade system software and hardware. Qualifications: 1.Educational Background: Bachelor's degree or above in Computer Science or a related field. 2.Work Experience: Over 3 years of experience in desktop operations, with multinational IT support experience preferred. 3.Language Skills: Proficient in English reading and writing, and able to communicate fluently in English. 4.Technical Skills: Familiar with operating systems such as Windows and MacOS, and proficient in common office software and network technologies. 5.Service Orientation: Possess a strong service orientation and team spirit, with the ability to patiently and meticulously solve user issues. 6.Stress Resistance: Have strong stress resistance capabilities to maintain efficiency and stability in a fast-paced work environment.