Community Manager
About This Role
We are seeking an experienced Community Manager to lead our online communities, fostering engagement and ensuring a welcoming environment.
* Key Responsibilities:
o Lead daily interactions on various platforms, including Reddit, X, and Discord.
o Organize recurring events, such as AMAs, Q&As, user features, and community challenges, to boost engagement and community spirit.
o Identify user sentiment trends, gather feedback, and proactively share actionable insights with relevant teams.
o Moderate conversations, remove spam, manage conflict, and resolve situations with empathy.
o Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
Requirements
* At least 1–2 years of experience managing or moderating active communities.
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Preferred Qualifications
* Experience managing virtual community events.
* Background in journalism, digital communication, or privacy-related fields.
* Familiarity with platforms such as Telegram, Slack, or Facebook Groups.
* Proven ability in creating engaging community content.
* Previous experience in startups or tech-oriented communities.
Benefits
* Competitive monthly pay.
* Healthcare stipend.
* Unlimited PTO.
* Stock options.
* 100% remote work arrangement.
* Professional development opportunities.