Join to apply for the Field Service Engineer I (m/f/d) role at WEYTEC6 months ago Be among the first 25 applicantsJoin to apply for the Field Service Engineer I (m/f/d) role at WEYTECPerform on-site installation and servicing of WEYTEC productsTroubleshoot issues on-site and remotely and document findingsCommunicate issues effectively to escalation teams and R&D teams overseas and provide feedback to customersClearly articulate product capabilities and give technical training/demonstrations to customersStaging preparation and support for customer projectsTravel up to 75% including the possibility for international travelResponsibilitiesPerform on-site installation and servicing of WEYTEC productsTroubleshoot issues on-site and remotely and document findingsCommunicate issues effectively to escalation teams and R&D teams overseas and provide feedback to customersClearly articulate product capabilities and give technical training/demonstrations to customersStaging preparation and support for customer projectsTravel up to 75% including the possibility for international travelBasic QualificationsExperience in a customer service or similar function with eagerness to learn4+ years working experience in computers, electrical, or audio-visual OR B.S. in Computer Science/Engineering, Electrical, or related fieldFamiliarity working with computer hardware or hardware-based product solutionsUnderstands basic networking, terminology, and common networking protocols (LAN, TCP/IP, DHCP)Knowledge and working experience with Windows and Windows applicationsMust have or can obtain a valid passportU.S CitizenPreferred QualificationsGreat customer service skillsExcellent communication skills - written and verbalPunctual and accountableStrong technical problem-solving and analytical skillsSelf-starter with abilities to establish priorities, work independently, and proceed with objectives without supervisionPrevious experience with video over IP or network streaming protocols (RTSP, RTP)Familiarity with multicast networking (PIM, IGMP)Experience with network switch configuration (ex. Cisco)What we offerSecure workplace at the world market leaderPerformance based incentivesWide range of training and further education coursesWorking in a small teamHave we aroused your interest?Then we look forward to getting to know you and receiving your complete electronic application.Download job advertisement as PDFIf you have any questions regarding this posting, please do not hesitate to contact Stein Lobo, Techincal Director - Americas: stein.lobo(at)weytec.comSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at WEYTEC by 2xGet notified about new Field Services Engineer jobs in Northeast, WV.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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