Operational Specialist
As a key member of our team, you will be responsible for ensuring the smooth operation of our delivery services. This role involves closely monitoring ongoing delivery routes and effectively communicating with drivers and shippers via phone and live chat.
* Key Responsibilities:
* Coordinate with logistics teams to optimize delivery routes and schedules.
* Requirements:
* Proficiency in English is essential.
* Ability to work flexible hours based on the Eastern US time zone (EST).
* Previous experience in logistics, customer support, or account management is highly valued.