Join to apply for the Atendente CRA - SAC role at Artesanal.Salary: To be negotiated.We are the largest Grupo de Farmácia Magistral in Latin America, present in over 10 states plus the Federal District, with more than 130 stores. By 2026, we aim to reach 200 stores, and this growth is only possible with a highly engaged and prepared team. Currently, we have over 1,000 employees and are looking for you to join our team of experts.We value diversity and inclusion in all forms. We believe that our strength and sustainability are linked to the multiplicity of perspectives and experiences within our team. Our opportunities are open to all, including (PcD). We are committed to providing an inclusive and accessible work environment where everyone can thrive and reach their full potential.If you share our values of respect, innovation, development, continuous improvement, and good relationships, and if you are passionate about learning, collaborating, innovating, and sharing ideas, this could be your opportunity to grow and work in a company that values these qualities.Daily responsibilities:Attend to customers via phone, WhatsApp, and the relationship center.Handle customer complaints, track, and resolve issues when possible.Record suggestions and compliments received.Report problems or irregularities to the responsible departments.Assist with requests from the conference, shipping, other laboratories, and sales.Send uncollected medications back for cancellation.Perform other related activities as needed.What we look for in you:High school diploma or equivalent.Knowledge of Microsoft Office.Experience in customer service.Good communication and interpersonal skills.Additional information:Salary: R$ 2,315.59Work hours: 10:00 to 19:00, Saturday 10:00 to 14:00Work location: Av. Mem de Sá, 901, Paraiso-MGCompany details:Artesanal, a pharmaceutical compounding pharmacy, in the chemical/pharmaceutical industry.Job level:Entry levelEmployment type:Full-timeJob function:Management and ManufacturingIndustry:Pharmaceutical Manufacturing
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