IT Infrastructure Specialist
We are seeking a highly skilled and experienced IT infrastructure specialist to join our team.
The ideal candidate will have a strong background in hardware, software, and technical support services, with the ability to enthuse customers and provide best-in-class experience.
* 18 months of IT experience (or equivalent)
* Ability to build relationships
* Experience in OS, Apps, and H/W installation and troubleshooting
* Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus
* 2+ years of experience as a Deskside Support Technician
* Ability to handle tickets and service requests with professionalism and efficiency
* Troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues
This role offers an exciting opportunity to be part of a global company providing IT infrastructure services in over 190 countries. Our team delivers high-quality services exclusively for leading companies in the IT industry.
We value our employees and offer various benefits, including a buddy program, health/medical insurance, internal career development, international job opportunities, and onboarding programs.
We are an equal opportunities employer and welcome applications from all qualified candidates.