Business Solutions Consultant
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The Business Analyst Role:
You will be a key member of the design team, partnering with stakeholders and solution architects to deliver value-added features for sales, marketing, and billing teams. This role provides exposure to enterprise applications, focusing on Service Sales CRM solutions.
You will work closely with development teams to transform stakeholder visions into functional features, document requirements, and bring solutions to life.
Key Responsibilities:
1. Assessing business processes, system landscapes, and user pain points to recommend technical solutions.
2. Facilitating requirements gathering and functional design sessions with stakeholders.
3. Documenting detailed functional design specifications.
4. Leading refinement sessions with Scrum teams to review feature designs.
5. SUPPORTING QA AND UAT TEST PLANNING, EXECUTION, AND BUG TRIAGE.
6. Presenting live product demonstrations and preparing release notes.
7. Assisting with sprint planning, stakeholder communications, and retrospectives.
8. Contributing to change management through documentation and training.
Requirements:
* Bachelor's degree in Business, Information Systems, or related field, or equivalent professional experience.
* 2+ years of experience in business analysis, product design, or related roles.
* Strong background in requirements gathering and process mapping.
* Hands-on experience with Agile delivery methods.
* Excellent communication and collaboration skills.
* Familiarity with CRM platforms and cloud-based solutions.
This role offers a global environment, exposing you to local and international stakeholders. You will grow your skillset while shaping CRM applications that drive real impact.