A Technology Sales Engineer role (what we internally call a, 'Brand Technical Specialist') within Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systems… So that their employees can invest more time on the work they love. Join us and co-create with clients on solutions that makes people more productive and improves business performance, so that they can change the world at a scale not previously possible.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services.
Your role and responsibilities
As a Brand Technical Specialist you’ll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM’s industry leading solutions will solve their problems whilst delivering value to their business.
Your primary responsibilities will include:
Client Strategy Development: Create strategic plans for clients, focusing on infrastructure, applications, and automation solutions.
IBM Automation Solution Design: Define practical IBM Automation solutions that enhance existing technology stacks.
Proof of Concept Delivery: Provide proof of concepts and simplifying technical concepts to ensure client comprehension.
Building Credibility and Trust: Establish credibility and trust with clients, which is essential for closing complex technology deals.
Required education
Bachelor's Degree
Preferred education
None
Required technical and professional expertise
Change Business Goals Into Technical Solutions: Translating business objectives into technical solutions and offering guidance on technology strategies.
Interpersonal and Communication Skills: Exceptional interpersonal and communication skills, with a proven record of influencing a wide range of stakeholders.
Experienced in the following technologies and/or practices:
Hashicorp Terraform
Hashicorp Vault
Hashicorp Consul
IBM Verify and/or IAM solutions
Public Cloud Architecture (Infra and Networking)
Network Monitoring Solutions (IBM SevOne)
Openshift and/or Kubernetes
Preferred technical and professional experience
Automation Market Expertise: Demonstrating expertise in the Automation market and establishing trust as a valued advisor for clients (training on IBM's Automation offerings will be provided).
Previous exposure to the following technologies and/or practices:
DevOps methodology + IaC tools
SRE Practices
Observability tools
Networking (On-prem and Cloud)
Telco Networks and terminology
Data Center Infrastructure
Public Cloud (Azure, AWS, GCP, Oracle, etc)
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
All our positions are eligible for people with disabilities PwD or rehabilitated.
Important Notice to Candidates
IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company’s official channels.
Job Title
Brand Technical Specialist
City / Township / Village
State / Province
Country
Work arrangement
Hybrid
Area of work
Employment type
Regular
Contract type
Regular
Position type
Professional
Up to 40% or 2 days a week (home on weekends- based on project requirements)
Company
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
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