JEM Security is an American Fire Alarm & Safety company based in Phoenix, Arizona. Founded
in 2019, we have grown exponentially over the last 4 years, opening up a branch in São Paulo,
Brazil. Now, we are expanding to Portugal and other European countries. Like any growing
company, JEM is full of opportunities for highly motivated people with the right attitude and a
make-it-happen mindset, and we are looking for these people to join our team
We are now looking for a IT Support Analyst to join our Technology team.
The Technology Infrastructure Analyst (Level 2) is an experienced professional responsible for managing and maintaining IT infrastructure components and assisting in cybersecurity efforts. They are proficient in IT infrastructure technologies and cybersecurity practices.
**Responsibilities**:
- 2-5 years experience in infrastructure, information/cyber security or technical support roles;
- Manage and maintain IT infrastructure components;
- Assist in implementing cybersecurity controls and policies;
- Collaborate with cross-functional teams on infrastructure projects;
- Document and optimize system configurations;
- Troubleshoot and resolve infrastructure and security issues;
- Implement security best practices in infrastructure management;
- Mentor junior analysts in infrastructure and cybersecurity.
For this job, we would like you to have/to be:
- Adaptability
- Detail oriented
- Communication
- Problem-solving
- Teamwork
- Technical curiosity
- Time management
- IT infrastructure components (servers, networks, etc.)
- Cybersecurity tools, practices, and frameworks
- Network design and security
- Network architecture and protocols
- Disaster recovery planning
- Cloud computing platforms (e.g., AWS, Azure)
- Cloud security and compliance
- Cybersecurity regulations and standards
- English Language (Advanced)
- Bachelor's degree in Computer Science or related field