AtIG Networks(telecommunications), we work in a global, multicultural, remote-first environment.We're looking for anTSC Internbased inCuritiba (Brazil)to join ourOperations teamand help deliver high-quality connectivity solutions.Key responsibilitiesTechnical Solutions:Support solution architects throughout different project stages, contributing to technical definitions and basic solution designs for clients.Incident Management:Assist in triaging and tracking service failure tickets, ensuring organized and timely support.Ticketing Operations:Support the opening, updating, and monitoring of technical tickets within internal systems.Monitoring & Maintenance:Assist in system and alarm monitoring, as well as coordinating maintenance windows.Provider Coordination:Support the engagement and follow-up of service providers and field technicians.Project Documentation:Contribute to organizing records, maintaining technical documentation, and updating project information in internal systems.We're looking for someone withHigh enthusiasm, dynamism, strong communication, and a positive team-player attitude.Basic technical knowledge in networks and Cisco/Juniper technologies.Intermediate to Advanced English to collaborate in a global setting (mandatory).A pro-growth mindset, eager to learn and take the first steps in the tech industry.EducationStudents in Engineering (Electrical, Telecommunications), Networking, Systems Analysis, Computer Science, or similar.Work model & commitmentHybrid(mostly remote, with office space available inCuritiba)Part-time:6 hours/dayInternship salary:R$ *****,00Meal voucher + Transportation voucherBirthday day off + giftWellness, engagement & recognition programsLearning & development opportunitiesIf you're excited to learn in an international environment and create real impact through Operations, we'd love to meet youApply via or send your CV to ****** with subject: "TSC Intern BR".