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Responsibilities and Duties
1. Open, categorize, and prioritize demands, conducting diagnostics, support, and resolutions for calls (Incidents and Requests) that fall under the second level of the contract.
2. Prepare new equipment, including verifying specifications and packaging in the warehouse.
Requirements and Qualifications
Basic microinformatics course with a minimum workload of 40 hours.
Additional Information
Our benefits include:
* Health insurance (Hapvida, Bradesco, or Unimed, depending on the region)
* Dental plan (Hapvida Odonto or Bradesco Dental)
* Meal or food vouchers
* Life insurance fully covered by Lanlink
* Transportation allowance
* Gympass
* Partnership with pharmacies
* Partnership with colleges
* Corporate Education Platform
* Bebê Welcome Kit
* Moodar Platform
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industry: IT Services and IT Consulting
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