**About the Role**:
The Accounts Receivable analyst maintains the collection, reconciliation, and resolution of assigned Accounts Receivable balances for a large dynamic technology organization.
Working in a fast-paced environment, this role professionally collects and reconciles Accounts Receivable balances both timely and accurately ensuring targeted metrics are achieved.
**What You'll Do**:
- Achieves account reconciliation on assigned accounts with mínimal guidance based on Authority Matrix Levels.
- Research account receivable histories of new and existing customers with mínimal guidance.
- Contacts customers for payment information based on aging and review code categories.
- Identify issues blocking payment.
- Recognize red flags on accounts and bring to the attention of management.
- Performs reconciliations of accounts with mínimal guidance.
- Identify next step for resolution.
- Manages discrepancies and other open issues to ensure timely resolution.
- Accurately researches invoice and credit memo histories of new and existing customers.
- On call during non-standard work hours as needed.
**What We're Looking For**:
- 1 to 3 Years of relevant work experience
- High School Graduate required
- Associate Degree preferred
- Working knowledge of account reconciliation/credit procedures.
- Working knowledge of RMA/Program process (from issuance of RMA# to credit processing or Program Extension to Program Conclusion).
- Working knowledge of MS Office (Excel, Word, Outlook)
- Ability to recognize basic account receivable issues.
- Problem resolution with some guidance.
- Introduction to proactive resolution.
- Ability to organize work and time wisely.
- Able to execute instructions and to request clarification when needed.
- Able to use common office equipment.
- Possesses basic data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and other local / regional language.
- Understand, communicate, and collaborate effectively with people across various identities.
- Able to adjust readily to change and adapt as needed.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and
- external business activities.
- Able to effectively multi-task.
- Able to maintain confidentiality of sensitive information.
- Able to collaborate and build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to talk on the phone (or wear a headset) for long periods of time.
- Able to be immobile for long extended periods.
- Ability to stay awake and alert while performing work.
- Able to quickly learn/adapt to new systems and technology.
**Working Conditions**:
- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.
- Hybrid (In office and Remote)
**Key Skills**
**What's In It For You?
**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
You may be exactly the person we're looking for!