Overview
Employer Industry: Specialty Pharmacy and Infusion Services
Competitive wages with annual merit-based increases
Flexible schedules with no weekends or holidays
401(k) plan with company match and referral bonuses
Comprehensive medical, dental, and vision insurance plans
Paid time off and education assistance program
Remote work opportunity from anywhere in the USA
Responsibilities
Manage and resolve medical accounts receivable balances through proactive collection actions
Conduct routine collection calls and follow up on outstanding claims
Identify and rectify billing errors, short payments, and unpaid claims
Document detailed notes in the company software system and escalate issues as necessary
Provide exceptional customer service to both internal and external customers
Qualifications
Previous home infusion and specialty pharmacy experience required
1-3 years of strong collections experience
High school diploma or equivalent; an associate degree in finance, accounting, or a related field is preferred
Knowledge of HCPC coding and medical terminology
Excellent interpersonal, communication, and organizational skills
Preferred Qualifications
Experience with CPR+ systems
Strong mathematical and writing skills
Proficient in Microsoft Word, Excel, and Outlook
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