Client Relationship Manager
This role is responsible for overseeing client interactions, primarily with chiropractic, dental, and medspa clinics. Regular communication involves calls, emails, and texts to keep clients informed before they inquire.
* Foster trust through prompt responses, proactive engagement, and transparency.
Clients are guided through setup, ensuring tracking, GoHighLevel, and campaigns are properly configured. A seamless start to each new client relationship is ensured.
* Monitor ad and funnel performance daily, track metrics like cost per lead, leads generated, bookings, show rate, and conversion rate.
* Identify drops or issues early and diagnose potential causes.
* Suggest actionable solutions, whether it's a follow-up tweak, schedule adjustment, or new messaging.
Coordinate with delivery teams to communicate findings and improvement plans.
* Ensure changes are executed effectively and followed through.