Job Title
An Operations Specialist will be responsible for driving efficiencies in customer and product pricing information.
This role requires technical expertise, strong communication skills, and collaboration across teams involved in delivering services globally.
Key Responsibilities
* Provide weekly status reports on assigned activities
* Promote idea generation and collaboration sessions with internal teams
* Follow established processes and protocols for data enrichment technologies
* Communicate data requirements to internal counterparts and customers
* Share process changes with cross-functional teams
* Escalate data inconsistencies promptly to avoid urgent issues
* Track and log issues for retrospectives and suggest process improvements
* Manage time effectively, prioritize tasks, and handle multiple assignments
* Enforce workflows and business rules to improve data quality and delivery time
* Enforce service level agreements for Finance Data Administration tasks
* Troubleshoot data-related incidents
* Research and document rules for secure protocols and data integrity
Required Skills and Qualifications
* Self-directed and proactive problem solver
* Ability to influence others through effective communication
* Forward-thinking and adaptable to changing situations
* Strong business acumen and technical background
* Effective time management and organizational skills
* Ability to multitask and work collaboratively with others
Experience and Education
* 1+ years of experience in the prepaid product industry or a related field
* Strong interpersonal skills with the ability to influence decisions
* Ability to work cooperatively and effectively with others to set goals and resolve problems
* Solid technical background with the ability to learn new platforms and apply knowledge to operational practices
* Strong problem-solving skills and willingness to take initiative
* Experience working in fast-paced environments with cross-functional teams
* Excellent communication skills, including confidence in presenting to executive leadership
* Ability to explain complex technical topics to non-technical audiences