T-Systems, a German multinational company belonging to the Deutsche Telekom Group, is looking for a highly experiencedPrincipal Project Managerto join ourFast Response Team, supporting critical projects and services that require rapid stabilization and recovery.This team plays a key role in safeguarding complex global projects, ensuring they return to the right track while rebuilding customer confidence.Key responsibilities• Plan and manage projects in a highly complex global IT environment • Lead large interdisciplinary teams and subcontractors during project recovery and stabilization phases • Implement quality gates, define corrective measures and monitor execution • Conduct project reviews, identify weaknesses and drive improvement actions • Define project structure, procedures and quality assurance measures • Plan, schedule and control project phases, timelines and cost plans • Manage project resources, including external partners, ensuring delivery on time, quality and budget • Lead project status meetings and steering committees, reporting to senior leadership and top management • Handle escalations, de-escalations and conflict management • Apply best practices as part of the Zero Failure Program • Establish cross-production control mechanisms to ensure implementation of quality measures • Contribute to the evolution of project management and ITIL standardsYour profile• At least 8+ years of experience in project or program management within IT environments • Proven experience managing complex global IT projects with multiple international stakeholders • Strong background in Data Center environments, cloud technologies and modern IT processes (AI, cloud, etc.) • Solid experience in quality management, reporting and governance frameworks • Deep understanding of IT service environments including application operations, infrastructure, networks and desktop services • Strong knowledge of ITIL processes and service management practices • Experience working in multicultural and international environments • Outstanding skills in communication, negotiation, problem solving and decision-making • Strong presentation and facilitation skills • Highly proactive, structured and results-oriented mindsetLanguages• German – Business fluent • English – Business fluentIf you are passionate about leading complex IT programs, solving critical project situations and working in an international environment, we would love to hear from you!