The 2nd Shift Logistics Operations Specialists facilitate Expedited and Next Flight Out (NFO) shipments via air and ground transport. The Logistics Operative is responsible for receiving shipping instructions and following customer-specific guidelines in the preparation and transmission of export, import, and domestic transactions. This includes processes from booking through the confirmation of shipping.Essential Duties and ResponsibilitiesCommunicate with carriers and origin and destination location agents regarding shipment status, special handling and delivery processes.Monitor and manage shipments until completion. Keep customers appraised to the export/import/and domestic details of transactions in accordance with SOP’s.Ensure accuracy and completeness of documentation.Build relationships with customers, offices, overseas and domestic agents and service providers.Review standard operating procedures to ensure compliance with all agency standards.May be responsible for special shipments involving perishables (medicines and samples) and/or oversee special accounts.Education and ExperienceBachelor's degree from a recognized University is required.2 or more years of prior work experience in air freight, logistics, or freight forwarding industry is required.Bilingual Portuguese and English; required.Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.Must have strong organizational and time management skills.Ability to read, analyze and interpret verbal and written requests and directions. Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.Can present oneself in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.