OverviewLastPass is looking for Head of Commerce & Finance SystemsLastPass is looking for a visionary and strategic leader to join us as the Head of Commerce & Finance Systems. In this high-impact role, you’ll own the end-to-end strategy, development, and operations of our eCommerce ecosystem - spanning the web (lastpass.com), subscription, billing, and payment platforms. You’ll play a pivotal role in enabling multiple company-wide strategies while ensuring a seamless, scalable, and secure digital customer journey. Reporting to the CIO, this role is central to transforming our digital business and driving customer experience at scale.About the teamYou’ll be joining the Business Technology (BizTech) team at LastPass, the driving force behind our digital transformation. BizTech partners closely with every corner of the business—from go-to-market teams to product and finance—to deliver modern, efficient, and intelligent technology solutions. We’re innovators, collaborators, and champions of operational excellence, all working to create standout experiences for our employees and customers.If you are passionate about complex problem solving and motivated by scale, then this is the role for you!Who will you work with?This is a highly collaborative, cross-functional leadership role. You\'ll work alongside a talented group of peers across BizTech, Marketing, Sales, Customer Experience, Finance, Engineering, and Product. You\'ll be a thought partner to senior leadership and a key contributor in shaping company-wide strategies that drive revenue and efficiency.ResponsibilitiesPartner across business and technology teams to design world-class digital experiences at every customer touchpointLead the development and execution of a comprehensive digital technology roadmap with clearly defined target states aligned to business goalsBuild, transform and oversee the architecture, development, and operations of eCommerce systems (subscription, billing, payment platforms, etc.), seamlessly integrating engineering platforms, and ensuring frictionless workflows that support the customer journey from purchase to renewalOversee a team of Financial Systems product owners, developers and architects, ensuring timely development of programs and enhancements, while maintaining platform performance and scalabilityPartner with data teams to implement insights-driven solutions, enabling actionable reporting, forecasting, and optimization of commerce operationsEnsure adherence to global compliance and security standards for payments and billing systems, safeguarding customer trust and data integrityManage and grow a high-performing global team of product owners, engineers, and administrators, fostering a culture of innovation, empowerment, and collaborationStay ahead of industry trends, emerging technologies, and best practices to continuously innovate and improve the organization’s technology landscapeQualificationsProven executive leadership in managing large-scale eCommerce, subscription, and payment systems for SaaS or consumer technology companiesLeadership experience with Commerce platforms and progressive experience working in business technologies supporting go-to-market, finance and product organizations in bringing new products to market through a scalable high velocity self-serve and sales-assisted motionStrong business acumen with the ability to translate business strategies and architecture requirements into actionable and scalable technology solutions that drive measurable business outcomesExceptional leadership, team building, and communication skills, with the ability to influence at all levels of the organizationIn-depth knowledge of SaaS business models, product led growth motions, billing workflows, and subscription-based revenue operationsProven Demonstrated ability to prioritize and deliver technology solutions that enhance the customer experience across web, mobile, and digital channels, ensuring seamless integration and engagementAbility to drive a forward-thinking, innovative culture by identifying emerging trends, experimenting with new technologies, and quickly adapting to changing business and customer needsTechnical expertise in eCommerce architecture, subscription management platforms (e.g., Zuora, Stripe, RevPro), payment systems (CyberSource, Adyen, etc), Third-party vaulting (Basis Theory, IXOPAY, etc)Deep expertise and knowledge on financial systems and applications ERP (e.g. NetSuite, Oracle), Tax Systems (Avalara, Vertex, etc.), Procure-Pay (NetSuite, Opstream, Coupa) and revenue recognition processes, methodologies and toolingFamiliarity with global payment compliance standards and regulations (e.g., PCI-DSS, GDPR)US Pay Range $250,000 — $320,000 USDWhy LastPass?Market-leading password managerHigh-growth, collaborative environment with inclusive teamsRemote-first cultureCompetitive compensationFlexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer DaysParental leaveComprehensive health coverage, including dependentsHome office setup supportLastPass Families free account for up to 5 membersContinuous learning and development opportunities, including an annual learning stipend to invest in your growthPeer-to-peer recognition through MotivosityEmployee Assistance Program for well-being supportRemote work stipend to support your home office needsShort-Term or Remote-Centric Work Arrangements for added flexibilityUnlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let\'s build the future together!We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.For all US based jobs please review our Applicant Privacy NoticeFor all EU based jobs please review our Candidate Privacy NoticePlease review our CCPA Notice
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