Salesforce Health Cloud Analyst Position
We are seeking a skilled Salesforce Health Cloud analyst to join our team. The ideal candidate will have experience in healthcare workflows, patient engagement processes, and data analysis.
* The selected individual will act as a subject matter expert for Salesforce Health Cloud, providing functional and technical support.
* He/She will analyze business processes and identify opportunities to leverage Salesforce capabilities to improve healthcare operations and outcomes.
Key Responsibilities:
* Translate business needs into user stories, system requirements, and functional specifications.
* Configure Salesforce Health Cloud components including Care Plans, Patient Timelines, Provider Networks, and custom workflows.
* Collaborate with Salesforce developers and administrators to design, test, and implement solutions.
* Create and maintain reports, dashboards, and data visualizations to support clinical and business decision-making.
Requirements:
* 3+ years of experience as a Salesforce Business Analyst, Functional Analyst, or similar role.
* 1+ years of hands-on experience with Salesforce Health Cloud.
* Strong understanding of healthcare workflows and patient engagement processes.
* Ability to gather, document, and prioritize business and technical requirements.
* Excellent communication and interpersonal skills with a focus on user experience.
* 3-5 years of SQL experience for extracting, transforming, and analyzing patient and operational data.
* Familiarity with healthcare data structures such as claims data (LAAD, Optum, etc.), pharmacy data, and outreach data (Salesforce).
Benefits:
* Contractor position with payment in USD.
* Training and certifications.
* 100% work from home + internet subsidy.
* 100% English environment.