Job Summary:
We are seeking an expert Video Engineer to join our team. The ideal candidate will have a strong background in technical assistance, issue spotting, and service ticket resolution.
The successful candidate will possess excellent analytical skills, with the ability to analyze root cause and fix service tickets as per standard operating procedures.
Key Responsibilities:
* Provide technical assistance and spot issues related to Video Delivery on Various Platform apps
* Analyse root cause and fix service tickets as per standard operating procedures
* Build Custom Python Scripts to simulate app Launch Login and Playback Behavior
* Triage Complex issues across the various applications responsible for Video Delivery
* Setup Dashboards and Configure Alerts to Monitor the Health of the Ecosystem
Required Skills and Qualifications:
* Strong background in video delivery and technical assistance
* Excellent analytical and problem-solving skills
* Ability to work with complex issues and triage effectively
* Proficiency in Python scripting and custom script development
* Experience with setting up dashboards and configuring alerts
Benefits:
* Opportunity to work with a cutting-edge technology team
* Collaborative and dynamic work environment
* Professional growth and development opportunities
Others:
This is a challenging yet rewarding role that requires a unique blend of technical expertise and soft skills. If you are a motivated and detail-oriented individual who is passionate about video delivery and technical assistance, we encourage you to apply.