Job Summary:
This role is responsible for providing technical direction and guidance to support the most complex application needs. As a Sr. Application Support Engineer, you will liaison between IT and business stakeholders to ensure client satisfaction with complex IT design and the development of efficient business systems.
Key Responsibilities:
* Participate in architectural discussions to evaluate the applicability and usefulness of proposed solutions.
* Support and implement solutions to ensure successful introduction across the organization and with clients.
* Perform technical analysis and prepare recommendations as needed.
* Liaise across functional areas, including business units, information technology department, and outside vendors.
* Collaborate with operations teams to ensure solution compatibility with company standards.
* Oversee key operational controls to ensure ongoing operating effectiveness.
Requirements:
* Bachelor's degree in a related discipline or equivalent work experience required.
* 5+ years of related Production support experience required.
* Programming/scripting skills in Java, Python, C++, Django, etc.
* Experience in various App/Networking Monitoring Tools (Splunk, Appdynamics, Prometheus, etc).
* Strong interpersonal skills and proven ability to work with global teams.
Favorable Skills:
* Advanced proficiency in DevOps, Agile, and Lean.
* Business knowledge of securities, fund accounting, collateral, and tri-party repo preferred.
* Experience in platform engineering, cloud, virtual, MQ, database, network, and ITIL service management.