IT Infrastructure Specialist Role
As a skilled IT professional, you will be responsible for designing and implementing complex IT systems to meet the needs of enterprise clients. You will work closely with modern infrastructure technologies, collaborate with internal engineering teams, and provide expert guidance to optimize IT environments.
This role requires hands-on experience with servers, storage, and Active Directory, as well as strong consulting skills to integrate new technologies into existing infrastructures. Collaboration with engineering teams is also essential to deliver tailored business solutions for critical environments.
You will also be responsible for managing and resolving client support tickets while maintaining clear communication and documentation. Additionally, you will track time against project agreements to ensure service efficiency and profitability, and report on project progress by participating in ongoing technical training and development.
Requirements
* Systems Engineering Experience: 3-4 years in enterprise or managed service environments.
* Microsoft 365 Experience: 3-4 years of hands-on experience.
* Intune and Mobile Device Management: Strong background.
* MFA and/or Single Sign-On Solutions: Proficiency.
* Windows Server and Desktop Operating Systems: Solid understanding.
* Systems Documentation: Proven ability to develop and maintain detailed systems documentation.
* Change Management and Product Lifecycles: Familiarity with client service best practices.