Job Description
Trantor Inc is a global technology services and consulting company. We partner with Fortune 500 companies to drive digital transformation through various services. At Trantor we thrive in a collaborative agile and people-first environment.
We are seeking an experienced and results-driven Country Manager – LATAM to lead and scale our operations across the region. This role is 80% operations-focused with responsibility for resource management workforce planning employee engagement HR HR compliance and strategic growth. The right candidate will have proven experience in managing scaling and setting up IT/Tech teams ensuring smooth delivery and operational excellence.
The Country Manager – LATAM will be responsible for leading and shaping our entire LATAM operation building and inspiring high-performing multicultural teams forging strong client relationships and driving operational excellence and market presence.
* Lead and shape our entire LATAM operation with autonomy to make high-impact decisions.
* Build and inspire a high-performing multicultural team while forging strong client relationships.
* Play a pivotal role in driving operational excellence and market presence.
* Work in a fast-paced global environment where your ideas are implemented not just discussed.
The Country Manager – LATAM will oversee all LATAM resources ensuring productivity and quality manage the full employee lifecycle including hiring onboarding HR compliance and performance management monitor attrition rates and implement proactive retention strategies drive employee satisfaction through engagement programs career development and structured feedback channels manage and scale tech operations and delivery teams ensure alignment between business objectives and technical delivery provide credible oversight in technical discussions with clients build and maintain strong relationships with key stakeholders and customers across LATAM act as the primary liaison for client needs service delivery and customer success represent the company at local and regional events forums and client meetings lead daily operations ensuring efficiency compliance and alignment with corporate policies collaborate with HR Finance and global teams for seamless cross-functional workflows monitor performance metrics and provide regular updates to regional/global leadership adapt and execute market-specific strategies aligned with global objectives support budget planning resource allocation and cost optimization provide local market intelligence to inform global strategic decisions.
Key Responsibilities:
* Manage and scale our LATAM operation.
* Build and inspire a high-performing multicultural team.
* Forge strong client relationships.
* Drive operational excellence and market presence.
Requirements:
* 8–12 years of experience in senior leadership or country management preferably in the IT/Consulting sector.
* Proven success in leading teams driving workforce planning employee engagement HR processes and HR compliance with measurable improvement in retention.
* Demonstrated ability to set up scale and manage IT/Tech teams (Must Have).
* Strong track record in building trusted relationships with clients partners and internal stakeholders.
* Ability to translate business objectives into actionable operational and delivery plans while ensuring compliance and efficiency.
* Fluency in English written and spoken is required Spanish and Portuguese proficiency are strong advantages.
* Familiarity with CRM systems business management platforms and performance reporting tools.